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OZEN Collection appoints Luisa Lalli as VP ops and GM of OZEN Mansion Kolkata, ET HospitalityWorld

Vaseline 4 weeks ago

Luisa Lalli, vice president of operations and general manager of OZEN Mansion Kolkata.

The OZEN collection has worked to imbibe this culture of inclusivity. The brand’s two exceptional private islands, OZEN LIFE MAADHOO and OZEN RESERVE BOLIFUSHI, have always been led by forward-thinking female hoteliers. This long tradition continues with the brand’s latest appointment in India. Hospitality veteran Luisa Lalli steps into the role of vice president of operations and general manager of the highly anticipated OZEN Mansion Kolkata. She has a history of success in delivering unparalleled guest experiences as General Manager of The OZEN Collection resorts in the Maldives.

Commenting on the appointment, Souvagya Mohapatra, managing director of Atmosphere Core – India, Nepal, Sri Lanka and Bhutan, said: “Luisa Lalli has been with us for over seven years and has played a key role in the evolution of our business. This new appointment is a testament to our unique corporate culture of empowering women in senior positions, and we welcome Luisa in this crucial move to OZEN Mansion Kolkata. We have always believed in cultivating and developing internal talent. For the opening of our first exceptional luxury city hotel in India, I am confident that Luisa is the right person to lead the team to a grand opening on July 7, 2024 and bring a touch of refined elegance.”

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Taking on this venture requires mastery of the hospitality industry, an area in which Lalli boasts a remarkable track record of more than twenty years. She has held prominent positions at leading international hospitality brands around the world. Before assuming her role in Kolkata, Lalli consistently exceeded expectations in team management, operational processes and guest satisfaction, setting new standards for excellence at both OZEN RESERVE BOLIFUSHI and OZEN LIFE MAADHOO, where she held the key position of General Manager.

“As we embark on this project, it is truly exciting to have the opportunity to lead our team into a fresh, new destination. The rich cultural tapestry and vibrant energy of Kolkata provide an ideal backdrop for OZEN MANSION KOLKATA. We provide a personalized, delightful experience and actively recruit approximately 700 direct and indirect employees to manage our guests and major MICE and wedding operations. With diversity at the forefront of the recruitment strategy, we aim to build a team that ensures an inclusive environment for all,” said Lalli about her new assignment.

  • Published on Apr 21, 2024 at 12:00 PM IST

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